It’s Raining Customers: Why You Need an Umbrella Loyalty Program

umbrella in the rain

What if you could tackle common challenges like retention, acquisition, engagement, and brand awareness, all with a single program?




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Are Your Customer Satisfaction Goals Hurting or Helping Your Business?

Repeat Customer

C. Even if the products are great, they will not want to come back if they experienced bad customer service. The goal is to win your customers’ hearts and make your store stand out from the rest because, let’s be honest, people have so many options to shop from and they chose YOU, so make […]



Products Come and Go but Experiences Last Forever

Customers

It’s so important to create a personalized customer experience, especially in today’s market where we have the easy access Amazon.com. It can seem hard to compete with a business that sells just about everything at affordable prices. But in the end, is that all customers are looking for?




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Moms, Dads, and Grads: 3 Ways to Build Brand Loyalty

Brand Loyalty

The spring season is a peak gift-giving season with Mother’s Day in May, Father’s Day in June, and high school and college graduations scattered between the two months.




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Macy’s Overhauling Rewards Program: Will it Work?

Loyalty

Macy’s® recently introduced a new loyalty program in hopes of boosting sales and winning back straying shoppers. The new program focuses on giving their most loyal shoppers the best rewards.




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Are Your Customers Feeling the Love?

Love your customers

Everyone wants to feel loved, even your customers. When they feel loved, it doesn’t take much effort for them to share the feeling. Word of mouth referrals are hands-down the most effective way to grow a business.




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2017 Retail Resolutions: Better Mobile, Better Management

Retail Resolutions

Faster than Black Friday shoppers to the sales rack, 2017 is upon us, and you’ve likely got an eye on things you can improve in the year ahead.




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5 Ways a Blog Connects Customers to Your Brand

Blogging

Blogging is a huge part of business in today’s world. Every business needs a blog for countless reasons, but chief of them all is for connecting customers to your brand.




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Creating Effective Loyalty Programs in The Retail Landscape

loyalty programs

Milk, eggs, cleaning supplies… your list is complete and you’re eagerly waiting to check out and get home.




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Mobile Marketing: What to Watch in 2017

mobile marketing

Mobile marketing has had an enormous impact on how brands interact with marketers in 2016.




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